In the modern age, Simplisafe cameras have optimum security camera models to secure your premises. Likewise, these surveillance devices are equipped with the latest features but occasionally experience issues with them such as Simplisafe camera not connecting to wifi. However, this is one of the common errors that arise in most digital gadgets.
Additionally, the camera not connecting to the internet error within Simplisafe gadgets arises due to various reasons. Primarily it indicates when the user’s home network configuration can’t meet the Simplisafe system requirements. This will interrupt the functionality of the surveillance device also. Likewise, if you want to know the complete information regarding the same, then stay in touch with this post.
Why is my simplisafe camera not connecting to wifi?
Moreover, many reasons are there that can cause the not connecting issue with your Simplisafe camera, such as:
- Incorrect bandwidth frequency on the router
- The camera & base station are far away from the router’s network range
- Damaged network cables
- The camera & the base station are not synced
- Poor network signals or no network
- Technical glitches
- Insufficient power supply
- Signal interferences
How to fix the Simplisafe camera not connecting to wifi?
In addition, you are now aware of the root causes of the camera connectivity issues. Likewise, it is essential to resolve this issue timely to keep with the optimal camera operation. In this section, we share some advanced yet easy troubleshooting methods to resolve the Simplisafe camera not connecting to wifi. Let’s have a glance:
Ensure a stable network connection
If you are using a wireless network, then make sure it is stable with good signal quality. If not, then proceed with the wired network.
Choose accurate bandwidth
The Simplisafe camera is not compatible with the 5GHZ bandwidth frequency. So, go to the router settings and change the frequency to 2.4GHz.
Place cameras & base station in the router’s network range
Make sure that the cameras are mounted and the base station is placed within the router’s network range. It will fix the camera not connecting issue.
Check the cable connections
Look at the network cables connected to the router, modem, and base station for loose connections. If connections are loose, then tighten them and replace the damaged cables if any.
Resync the camera and base station
Press and hold the pairing button on your camera for a few seconds and release it when you hear a chime sound. The resynchronization will resolve the issue of the camera not connecting to the Wi-Fi.
Reboot the camera and the base station
Sometimes there may be technical glitches within the device or bugs present in it that cause connectivity errors. To fix this problem, reboot the camera and the base station.
Ensure sufficient power supply
Make sure that the base station and camera get a sufficient power supply. Use the original adaptor and completely charge the batteries of the cameras. Check that the power cord is connected properly and is not faulty.
Eliminate signal barriers
If there are network interferences present, like furniture, mirrors, microwaves, etc., then relocate your networking device or remove the obstructions away from the router.
Factory reset the camera and the base station
If none of the above-mentioned methods work to resolve why the simplisafe camera not connecting to the Wi-Fi issue, then hard reset your camera and the base station. It will revert your surveillance device to its default settings and you have to reconfigure it from scratch. To know the complete Simplisafe camera factory reset process, visit us.
Final Thoughts
On the whole, the given information will surely guide you through the Simplisafe camera not connecting to wifi error and its fixes. In this brief guide, you learn the primary reasons why this issue occurs and the suitable troubleshooting methods to resolve it. If still seeking more help with any of the Simplisafe cameras, then drop us a line here!