reset SimpliSafe base station

In-depth information on how to reset SimpliSafe base station

Generally, the base station is the brain of the SimpliSafe cameras. Similarly, without the base station, you can’t connect your surveillance devices to the network. Besides this, users sometimes experience issues with the base station which can’t be resolved using the other methods. So, they seek assistance with how to reset SimpliSafe base station to resolve those problems. 

In addition, the procedure of hard resetting the networking station is the final option when nothing else works. Likewise, this process can only be executed through the manual way and not through the application. Here, we share the detailed steps for performing the SimpliSafe reset base station process, so stay focused on this page!

Why need to hard reset the Simplisafe base station?

Furthermore, it is necessary to understand the primary causes behind hard reset before you learn how to reset SimpliSafe base station. A few of them are listed below:

  • The base station is not connecting to the router’s network
  • Technical glitches
  • The networking system stopped working
  • White LED is not appearing while connecting the base station
  • Frequent network drop-off
  • Provides poor signals to the cameras

How to reset SimpliSafe base station manually?

Additionally, the factory reset process can only be performed by removing batteries. You can’t reset it using the app or web portal methods. Before you move forward, gather a few of the necessary things, such as a Phillips head screwdriver, KeyPad/SimpliSafe app, smartphone, etc. Now, in this section, we share the detailed steps for the same process. So, if you want to explore how to factory reset SimpliSafe base station efficiently, stay tuned to this section:

  • First and foremost, disarm your base station using the Keypad or using the SimpliSafe application.
  • After that, power off the system and unplug the adaptor.
  • Turn down the base station and take the Phillips head screwdriver to loose the screws at the bottom.
  • After that, remove the case and check the placement of the batteries.
  • Further, remove the batteries one by one from the base station’s bottom.
  • Hereon, wait for 10-15 seconds and reinsert the batteries as you remove them.
  • Now, check that all the batteries are positioned appropriately.
  • Again, place the outer cover back and tightened the screws one by one.
  • After that, resume the power supply to the system and turn it on.
  • Here, check that the white light is shown on the base station while you connect it to the router’s network.
  • Remember that it will take around 1-2 minutes to establish the connection with the networking device and then to the cameras.
  • Now, turn the base station to the armed mode by adding it to the app and check that the issues get fixed with the base station.
  • Finally, the reset base station process ends here.

Wrapping up

On the whole, this brief guide will make you aware of how to reset SimpliSafe base station on your own. Additionally, you find the detailed steps for manually factory resetting your system using the Phillips head screwdriver.

Scroll to Top